PADZ Home > About PADZ > Frequently Asked Questions
Frequently Asked Questions
- What is PADZ?
- How much does it cost?
- What is the best way to view PADZ?
- Is PADZ an estate agency, realtor or broker?
- Why is PADZ different?
- Who is behind PADZ?
- What geographic areas does PADZ cover?
- How can I get in touch with PADZ?
- Who can advertise on PADZ?
- Can I advertise commercial property on PADZ?
- I'm having trouble uploading photos, what am I doing wrong?
- Will my personal details be given to anyone?
- I've forgotten my password. What do I do?
- Why doesn't PADZ recognise the location that I type in?
- I can't see the full address of the property.
- I can't see the email address or the telephone number of the property owner.
1. What is PADZ?
PADZ is a worldwide rental network that allows users to find and advertise any type of rental accommodation - homes, short lets, holiday lettings and houseshares. The aim of PADZ is to make renting and letting property easier, quicker and more fun.
2. How much does it cost?
Almost all features of PADZ are entirely free to use. This includes creating an advert, searching for rental property and contacting other users. PADZ charges a fee if you decide to feature your advert. More details can be found on our pages for Landlords and Companies & Agents.
3. What is the best way to view PADZ?
The fastest and clearest way to view PADZ is with Firefox, Safari or Internet Explorer 8.
4. Is PADZ an estate agency, realtor or broker?
No. PADZ is an independent forum that allows landlords and agents to advertise accommodation to rent and for tenants to search for accommodation.
5. Why is PADZ different?
PADZ is more than just website to advertise property. PADZ provides functionality which has been tailored specifically to the rentals market where up to date accurate information, and trust between renters, landlords and agents is very important. PADZ has a strong community and social aspect. Renters can leave reviews about the property they stayed in and users can recommend each other. PADZ also allows landlords to use new social marketing methods by promoting their adverts on hundreds of other websites such as Facebook, Twitter, Oodle and Mitula for a small fee.
6. Who is behind PADZ?
PADZ is a privately owned company based in London. PADZ was setup by Thomas Karcher and Matthew Wilson, who are both experienced landlords.
7. What geographic areas does PADZ cover?
PADZ has been carefully designed to work across many different countries. Using our unique geocoding technology you can search for and advertise a rental property literally anywhere in the world.
8. How can I get in touch with PADZ?
You can Contact Us here, email us at info[at]padz.com or write to us at PADZ Limited, 145-157 St John Street, London, EC1V 4PY, United Kingdom.
9. Who can advertise on PADZ?
Anyone, including property owners, landlords and agents can advertise on PADZ. We accept advertisements for residential lettings, rooms to rent, holiday lettings, corporate and short stay lets.
10. Can I advertise commercial property on PADZ?
PADZ is for residential property only, so we do not accept adverts for offices, retail units or other types of commercial space.
11. I'm having trouble uploading photos, what am I doing wrong?
Please make sure your photos are in jpg or gif format and are not larger than 8Mb.
12. Will my personal details be given to anyone?
We will not sell or forward your personal information to anybody. You can view further information about how we keep you personal information private by reading our Privacy Policy.
13. I've forgotten my password. What do I do?
You can send a request to have a new password emailed to you here. You can then change your password by following these steps:
1. Sign into your account
2. Click on 'Account' in the menu
3. Pres 'Edit' next to Account Settings
4. Enter your new password twice
5. Click 'Save'
14. Why doesn't PADZ recognise the location that I type in?
We use Google Maps technology to search for locations. If your location is not recognised then please try to provide more specific information by including the country, or by searching for the nearest major town.
15. I can't see the full address of the property.
We don't display the full postal address next to adverts in the search results, although we do provide the street name. This is to protect advertisers from unsolicited mail and visitors. Once you have made a booking for the property you will be able to see the full address.
16. I can't see the email address or the telephone number of the property owner.
Some of our property owners choose to keep their email address and telephone number private so that they do not receive unwanted calls and mail. You can still get in touch with the property owner by using our secure messaging system within PADZ.com.
